To provide technical assistance and support to end users. Provide high end support for today's leading modern companies while maintaining a high preservation of today's fast paced prevailing technology with-in any establishment.

Job functions include: Perform server maintenance according to internal policy. Monitor health of every server, evaluate performance and plan for upgrades. Responsible for corporate server environment, building and design servers, server configurations, overall Active Directory monitoring and administration. Documentation for all servers and keep all systems inventory, updates, changes to hardware, and system accounts current. Write documentation for both IT personnel and end users. Support internal and external software applications. Responsible for system wide backups including applications, application data, insuring valid and adequate data is saved according to internal IT policy. Perform frequent audits of backup sets and expanding them to accommodate to new server and databases in place. Offer 24/7 Support for Pala Casino Computer Support Specialists. Responsible for maintaining corporate anti-virus policy. This includes updating client, server and email virus definitions; in addition to performing upgrades and rolling out new software version.

Job functions included day to day end user support, providing technical assistance, and advice end users may need when solving a technical related problem regarding; desktop computer hardware and software issues, printer/printing problems, network troubleshooting. Setup computers, telephones, micros (point of sale) terminals for promotional events and internal events. Monitored and Completed End of Day activities, such as; snapshot procedures, update employee badge database, ensure nightly backups ran successfully, complete server system reboots, restarting AS/400 (LMS, MMS) interfaces.

Perform regular network maintenance, software and hardware maintenance; implement consistent security updates, patches, software updates and installations; Troubleshoot General and High priority issues co-workers may have with their workstations and software. Maintain & Build workstation computers. Successfully Designed, setup and Implemented Internal network over an existing network for New Dealership Park Royal Super Center (Chevrolet, GMC, Saab, Chrysler, Hummer) in San Rafael, Ca.

Maintained a list of duties these daily job functions consisted of but not limited to: Maintance of employee computer workstations, building and configuration of new user workstations, and keep them up to date on both Windows updates (security & critical) and virus protection up to date; maintain employee intranet email & internet email; Fix and maintain any networking problems or flaws, troubleshoot user workstations. Store and maintain customer data, backup and ensure data is safely secure according to internal policy. Perform specialized examinations of internal computers for user activity and to perform audits. Along with these audits I havehad to prepare statisical records and operational logs; maintained computerized database to aid in the streamlining of production. Designed ads that ran in magazines and in house publications, edit photos for ‘gel coat’ changes for customers. In addition maintained the current web site for any updates that were needed, and updated customer boat photos to the existing web site.

Maintained a status of ordering custom built trailers for our customers. This work includes knowledge of cars, trucks, off road vehicles and mobile equipment along with their weight and the sizes of each item. Then creating either an open or enclosed trailer to fit specs for customer's needs. Along with writing specifications. In addition, maintaining drawings for new orders and any specifications needed for a custom trailer. Redeveloped and maintained the Mighty Mover Trailers, Inc. web site, along with maintaining office employee mail accounts, updated computer programs and drivers while trouble shooting computer errors and some networking problems.